Financial Services

Key to Change – Financial Education

A free course in money management designed to build personal financial stability and independence.

Key to Change is a 10-hour financial literacy course designed to give you the skills you need to make sound financial decisions for yourself and your family.
Topics include:

  • banking basics
  • budgeting
  • debt management
  • investing

Class Time & Locations

Classes are offered at the main Goodwill campus in Tacoma and are kept small to ensure a supportive environment.   Pre-registration is required to participate. 

      • To register: call Heather Little 253.573.6709 or email
      • Timing: Classes are held on the FIRST Monday – Thursday of EACH MONTH. Morning sessions are 10am – 12:30pm and evening sessions are 5-7:30pm
      • Location: Goodwill’s Milgard Work Opportunity Center, at 714 S. 27th St, Tacoma

Session Descriptions

Banking Basics – Learn about the different types of bank accounts, bank transactions, ATMs and how to overcome past banking problems. Also, how to organize your finances and protect yourself from identity theft.

Goal Setting – Identifying your goals is the first step to financial planning and making your dreams a reality. Discover why you spend money the way you do.

Create a Spending Plan – Identify your expense-to-income ratio, create your spending plan, and answer the question: What’s in it for me?

Credit & Borrowing Money – Increase your credit IQ. Find out about credit cards, interest rates and the benefits of good credit and tips on negotiating with creditors.  Learn more about home ownership and how to avoid predatory lending.

Insurance Planning – Everything you need to know about insurance “language,” getting the best deal, and factors that affect rates.

Investing in Yourself – Learn about savings, retirement accounts and investing 101.

Your Credit Report – Get a free copy of your credit report with financial education course. Learn your credit score, how it’s calculated and who sees it. Then, get strategies to improve your score.

Host your own financial education classes. Opportunities available for groups (8+ people), for more information call 253.573.6832 or email.

Are you a Tacoma Public Utilities customer?

You many qualify for bill pay assistance by attending Goodwill’s Key to Change program.  For more information, visit

In 2011, Goodwill awarded Key Bank with its Community Partner of the Year award for their financial support in making these classes possible.

Goodwill does not charge individuals for the cost of training. Please contact the Program manager for further information. Click here to view a printable rack card.


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