Goodwill Facts 2017

Facts about Goodwill of the Olympics & Rainier Region


  • 9,420 people were provided job training, placement and support, including 2,519 young adults at the REACH Center
  • 1,425 people placed in jobs with companies in the community
  • 129 youth attained GED’s
  • Goodwill’s Culinary Training Program was designated as a Certified Quality Program by the American Culinary Federation


  • Raised $1.7 million in charitable support for Goodwill
  • Received a $140,000 grant form the JPMorgan Chase Foundation for a health care career pilot for high school students in Tacoma Hilltop
  • Received a $75,000 grant from United Way Centers for Strong Families
  • Grants supporting Goodwill’s Veteran Services program, Operation: GoodJobs, were received from Boeing ($90,000); Whisper Foundation ($100,000); and Wells Fargo ($50,000)
  • Key Bank provided a $30,000 grant for Financial Education
  • Goodwill’s Corporate Alliance Program has 16 partners, including new members Amazon, Fed Ex, Milgard Windows & Doors, Tacoma Public Schools and United Parcel Service


  • 37 Retail Stores and an E-Commerce business
  • 86 million pounds of household donations kept out of landfills through recycling and repurposing
  • Goodwill’s Coffee Buzz, with two locations, completed its 8th year of business


  • 1,605 total positions on the payroll
  • Total revenue of $80 million
  • Overhead costs of less than 8%


Goodwill:  Facts and Fiction

False statements about Goodwill – and why they occur

For years there has been false information circulating about a “Mark Curran, CEO & Owner of Goodwill who earns $2.3 million a year.”  This is a fictitious character who does not exist. The real CEO of Goodwill Industries International is Jim Gibbons and he doesn’t earn anywhere near that large of salary.

So why is there criticism and false information about Goodwill and other worthy charities?  Some entities – seeking profit – spread misinformation to divert public donations away from worthy charitable causes.  It is important to recognize that some organizations operating thrift stores or donation bins give as little as five percent of their overall revenue to charity.  According to CharityWatch, formerly known as the American Institute of Philanthropy, charities should devote 60 percent or greater from their overall revenues on charitable programs.  CharityWatch notes highly efficient charities are able to spend 75 percent or more on programs.  At Goodwill of the Olympics and Rainier Region, we exceed 92 percent. 

We use our thrift store business, private and public donations, and additional revenue sources to fund free job training and employment services in a variety of career fields for the unemployed.  At Goodwill of the Olympics and Rainier Region we invest more than 92 cents of every dollar earned on job training programs and community-based services for our region’s most vulnerable unemployed.  We operate two job training centers and four satellite offices across 15 counties that serve 9,400 people a year with job search and placement services, and free training in barista, construction, culinary, office, warehouse/logistics, and many other career fields.

We encourage you to research Goodwill from reputable sources and learn more about the charities you support.  Be certain the organization you choose uses its revenue for charitable purposes in support of a mission you are passionate about.


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